How to edit your Member Profile

One of the benefits of being a member of the Falmouth Village Association is that you get to set up a profile for your business on our site. But not just a name and number kind of profile, a full profile that can serve as a marketing piece for your business. You have complete control over every part of it and you can make changes to it any time you want, as often as you want.

Here’s a step-by-step process of how to create your member profile.


Click on the Member Login link located at the lower left of the site, or click here to to be taken directly there.


The first time you arrive at the Manage Account screen, select the second radio button “Need a password?” and follow the directions.

You’ll be sent a password to the email address we have on file. If you don’t receive your password shortly, check your spam filter (see FAQ section below). Once you receive the email containing the password, return to the member login screen and log in with your email address and assigned password.

Note: You can reset your password after your first successful login. Passwords should be 8 characters minimum and may contain letters, numbers and special characters (see FAQ section below on creating secure passwords).


Here you can update your name, address, email address, phone number etc.

Note: the field “Name” should be your business name and “Contact person” should be you.

Make sure you click on “Save & Continue.”


The Profile Tab consists of the following 5 sections. Next to each section heading is a question mark with the words, “Learn more”. Click on the question mark to watch a video explaining how to complete that section.

  • Business Card
    You can upload your logo as well as write out a tagline up to 80 characters.
    Logo – Your logo image will be resized for you. If your logo is more horizontal in nature than vertical, it will be placed above your company name & tagline. If your image is more vertical, your information will be displayed to the right of it. If you wish to force the logo image to the left, resize your image manually. The width needs to be no greater than 110 pixels wide and the height has to be at least 50 pixels tall.
    Tagline – use one that is keyword rich in order to help your search engine optimization. Because your company name and logo are displayed above the tagline, there is no need to reiterate your company name.
  • Profile Gallery
    Upload up to eight images.

Images will be re-sized for you for both the thumbnail and large detail image. Thumbnails are created from a 170 px X 170 px cross section of your image starting from the top-left corner.  The large image will be displayed full size up to 800 px wide (the height will be scaled accordingly).

Images are shown in the order in which they are uploaded and cannot be reordered afterwards. If you wish to reorder your images, delete the image(s) and re-upload them in the order in which you wish them to appear.

  • Profile Description
    The key to writing a great profile is focusing on what your target market is looking for. Since the search engine for this member directory is content and context driven, you’ll want to use the key words that someone would search to find you.
  • Profile Links
    Although you are not allowed to use HTML markup within the profile or deals description boxes (see FAQ section below), you can add links to files or pages that are external to this website using the Profile links box. Links will appear in the order in which they were added and cannot be reordered. Think carefully about the order you would like them to appear in before adding them.
  • Social Links
    Insert the URLs for your various social accounts and the appropriate icons will automatically appear in your profile.


Make sure you click on “Save & Continue.”


Here you can add additional contacts to your profile and choose whether you would like the information displayed publicly on the front end of the website.

Make sure you click on “Save & Continue.”


When creating your Deal, be sure to include:

•  A descriptive title
•  Upload an enticing image. This image does NOT resize itself and needs to be resized before uploading. Dimensions: 800 px wide by 400 px high (See Pixlr image editing instructions below)
•  Specify in writing terms and conditions, including expiration dates.

Deals are ordered randomly on the front end of the website and will load in a different order each time the page is visited.

Make sure you click on “Save & Continue.”

Pixlr Online Image Editor

Visit apps.pixlr.com/editor/

  1. Select “Open Image from Computer”
  2. Browse your computer to the image you wish to resize
  3. Select “Image – Image Size”
  4. Change the width or height accordingly so that you are within 800 px wide by 400 px high. Make sure “Constrain Proportions” is checked. 
  5. Select OK.
  6. Choose “File – Save”
    Save to: My Computer (default selection)
    Name field: give the image a new file name so that you don’t overwrite your original
    Format: PNG or JPG
  7. Select OK
  8. Next, select WHERE you will be saving the image. It remembers where you opened the image from, which is why we gave it a different file name (in case you choose to save it back to its original location).
  9. Select Save
  10. Close the image (select the X in the top right corner of the image window)
  11. When it prompts “Do you want to save the image before closing?”, select “No” as you have already saved it.


How to Add an Event to the Calendar

Members can add events to the calendar, but they will not appear until approved by the FVA.


Click on the Member Login link located at the lower left of the site, or click here to be taken directly there.

Log in with your assigned email address and password.

2. Go to the Calendar page

After signing in, navigate to the Events – Show All page.  

Click the Add Event button located near the top of the calendar

3. Fill in the Event Details

NOTE: If you upload an image, please resize the image first. The image dimensions should be no less than 315px high (this is the size of the thumbnail shown in the event pop-up window) and no larger than 600px high.

4. Click Save & Continue

An FVA website administrator will be notified of your Event Request.

Frequently Asked Questions

Q: I never received a password. What should I do?

A: The plugin we use for your profile is set to automatically send you a password … to the email address we have on file. So, if you asked for a password and you didn’t receive one, there are usually two reasons for that.

1. We may have an old email address for you on file.

2. Your business has a spam filter system in place that’s filtered the email you were sent with your password in it.

So, check your spam filter first. If you can’t find it there, the best option is to send us an email with an email address you would like to use and we’ll manually update your profile with your new email address.

Q: Can I change my password?

A: The first time you log in, select Forgot Password and fill in the email address we have on file for you. You’ll be given a password by the system. If you want to change that password, you can do so after you log in the first time. To do this, click on the Change Password link at the bottom of the About tab (just below your contact information).

If you do change your password, please don’t use something simple to crack like, “password” or “ABC123″ 🙂

Passwords should be a minimum of 8 characters and may contain letters, numbers and special characters.

Q: Why won’t the system accept my PDF image?

When you’re working on your profile, the system is looking for an image. A PDF format is not considered an image. To get around that, open your PDF “image” (photo or logo etc.). In your Adobe Acrobat program, go to the drop down under File and you should see an option for Export. When you export your PDF, most programs allow you to select JPEG as an option. Once you have your “image” in a .jpg (or .png) format, the system will accept it.

Q. Is there a spell checker within the admin area (both calendar and profile areas)?

A: There is no spell checker however most web browsers do provide built-in spell checking.

Q. Am I allowed to use HTML in the profile and deal description areas?

Unfortunately member profile descriptions are not allowed to have general HTML tags, images or hyperlinks. This is to prevent XSS injection attacks on the site through member account profiles.

Instead, use the Profile Links box as a way to add links to external documents or web pages from within your profile.

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